Privacy Policy
Effective January 1, 2026
Excel Lincoln Masonry and Concrete, lincolnmasonryandconcrete.com, estimates@lincolnmasonryandconcrete.com
What this policy covers
This policy explains what information Excel Lincoln Masonry and Concrete collects when you visit our website, call us or ask for an estimate, and what we do with it. We're a masonry contractor in Lincoln, CA, and we collect only what we need to answer your questions and schedule work at your property.
It applies to this website, starting from our home page, and to the contact details you share with us by phone, email or our estimate form. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our estimate form, call us or email us, we usually ask for your name, phone number, email address, the address of the property and a short description of the job. You might also send photos of a wall, chimney, driveway or other masonry so we can understand the work before we come out.
Our estimate form is hosted by an outside form service, so the details you type into it are collected and stored by that service on our behalf before they reach us. You choose what to share, but we may not be able to give you an estimate without a way to reach you and the job address.
Information collected automatically, including cookies
When you browse the site, your browser sends some technical information on its own, such as your IP address, browser type, device type, the pages you view and the site that sent you here. We may use analytics tools that collect this so we can see which pages people use and fix the ones that aren't working.
Cookies are small files your browser stores so a site can remember visits and count traffic. You can block or delete cookies in your browser settings, and the site will still work, though some features like the form may not behave as expected.
How we use your information
We use your contact details to reply to you, set up a visit, prepare an estimate, do the work you hire us for, send invoices and follow up on the job. We use the technical and analytics information to keep the site running and to understand how people find us.
We don't sell your personal information, and we don't use it to send you marketing from other companies.
Who we share it with
We share information only with the people and services that help us run the business, such as our form service, website host, analytics provider, email and phone providers, and anyone on our crew who needs your address to do the job. We may also share it if the law requires us to, or to protect our rights or someone's safety.
If the business is ever sold or reorganized, customer records could pass to the new owner, who would be expected to handle them under a policy like this one.
How long we keep it
We keep estimate requests and job records for as long as we need them to finish the work, stand behind it, answer warranty questions and keep the business and tax records the law asks of us. When we no longer need information, we delete it or keep it in a form that no longer identifies you.
Analytics data is usually kept in summary form, and the outside services we use may keep their own copies for the time their policies allow.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, and we'll do that unless we have to keep a record by law or to finish a job you've hired us for. If you live in California or another state that gives residents privacy rights, you may have further rights under that state's law, and we'll honor requests the law covers.
You can also tell us to stop contacting you at any time. We won't treat you differently for making a privacy request, and we may ask you to confirm who you are before we act on one so your information stays safe.
Keeping information safe
We use reasonable steps to protect what you send us, and we limit who on our team can see it. No website or email is perfectly secure, so please don't send payment card numbers or passwords through the form or by email.
Children
This site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The version on this page is the current one, and if we make a big change to how we use your information, we'll say so here.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think we've handled something wrong, call us at (916) 587-8582 or reach us through our contact page. We're open Mon–Sun, 7 AM–11 PM, and we reply within 1 business day.
You can learn more about who we are and how we work on our about page.